Returns and Refund Policy

Refund Policy

At Inobity, we’re dedicated to offering products designed to improve your everyday experience. We believe in the effectiveness of our products and recommend using them for at least 14 days to experience their full benefits. If you’re not satisfied after 14 days and within our 60-day money-back guarantee, please contact us at contact.neimaste@gmail.com.

Cancellation Policy

Changes or cancellations to an order must be made within 24 hours of placing the order. After this timeframe, we may not be able to accommodate your request, as the order will likely have entered the processing phase.

If you cancel your order within 24 hours, we will process your refund within 7 business days.

60-Day Money-Back Guarantee

We are confident you’ll love Inobity, but if you’re not satisfied after 14 days, you may return the items within the 60-day guarantee period. Please note that shipping fees (if applicable) are not refundable.

To initiate a return, please contact us via the form on our Contact Us page or email us at contact.neimaste@gmail.com. Include your Order Number, Name, and Email Address used to place the order to expedite your return.

Damaged Items

We carefully package our products to ensure they arrive in perfect condition. However, if your item arrives damaged, please contact us within 72 hours of delivery at contact.neimaste@gmail.com. Attach a clear photo of the damage for our team to review.

A damaged item is defined as a product with physical defects or breakage. Damaged packaging that doesn’t affect the product is not considered damage.

If your item qualifies, we’ll provide a replacement free of charge. Please note that we do not offer refunds or replacements for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive to deliver orders promptly, delays caused by couriers, customs, or other factors beyond our control are not our responsibility. If you encounter a delivery issue, please contact the courier directly.

We are not liable for lost, stolen, or delayed packages once they are in transit.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. If the address is incorrect and we are not notified within 24 hours of placing your order, we will not be able to offer a resend or refund.

Updates to this Policy

We reserve the right to update this Refund Policy at any time. It is your responsibility to review the latest version before making a purchase. By purchasing from Inobity, you agree to this policy.

For any further questions, please email us at contact.neimaste@gmail.com.